D4M2 Consulting
Methodology
Development & Learning System
Learning Transformation
Hospitality Solution
Workshop
Contact
Home
 

Methodology -- Phased Approach

Define Phase

  • Identify the related problem(s)
  • Determine if training related
  • Formalize the problem definition
  • Define problem specification
  • Define infrastructure requirements
  • Define registration processes
  • Gain customer approval

Design Phase

  • Determine audience requirements
  • Identify audience work profiles
  • Create audience skills profile
  • Create audience curriculum map
  • Determine learning profiles
  • Create style guide specifications
  • Design formats and learning interventions

Develop Phase

  • Develop RFPs and proposals
  • Generate P/L spreadsheets
  • Produce deliverable specifications
  • Develop certification requirements
  • Determine customer deliverable signoff requirements
  • Identify resource requirements
  • Produce prototype modules for course deliverables
  • Develop white papers, presentation materials, and reports
  • Obtain signoff for final deliverables
  • Develop quality criteria

Deliver Phase

  • Train-the-trainer sessions
  • Instructor-led courseware (IL)
  • Interactive distance learning (IDL)
  • Job aides
  • Facilitated mentoring
  • Web-based training interventions
  • Self-paced courseware

Manage Phase

  • Project management
  • Program management
  • On-going consulting
  • Task identification/scheduling
  • Contingency planning
  • Resolve issues/concerns
  • Leadership

Measure Phase

  • Define total quality metrics
  • Implement Kirkpatrick evaluation levels
  • Evaluate development and learning intervention effectiveness
  • Produce Return on Investment (ROI) Models
  • Consulting on ISO 9001, ITIL, and Cisco certification